Press Releases

09/15/2022

Lawyer Common Tong and DCP Commissioner Seagull Announce Court docket Order Blocking Photo voltaic Wolf from Doing Enterprise in Connecticut Till it Responds to Shopper Safety Investigation

Workplace of the Lawyer Common and Division of Shopper Safety Advise Victims of Recourse Choices

(Hartford, CT) — Lawyer Common William Tong and Division of Shopper Safety Commissioner Michelle H. Seagull in the present day introduced an investigation into and enforcement towards unfair and misleading gross sales practices of Auburn, Massachusetts-based photo voltaic firm Photo voltaic Wolf Vitality, Inc. over failures to finish, and even start, promised residential work.

A number of Connecticut customers complained to the Workplace of the Lawyer Common and the Division of Shopper Safety that Photo voltaic Wolf took their high-priced deposits for residential photo voltaic or associated initiatives and failed to finish—or in some circumstances begin—the work contracted for. Photo voltaic Wolf did not return deposits, which for some customers have been as excessive as $25,000 or extra.

“Our workplace acquired a number of complaints from Connecticut customers that this firm took pricey deposits, did not carry out the work it promised, after which did not make its clients complete. We’re additionally conscious of stories that this spring, simply days after Photo voltaic Wolf assured its clients it remained open for enterprise, it closed its doorways and stopped responding to customers. Photo voltaic Wolf took the hard-earned cash of Connecticut households trying to cut back their excessive electrical payments and fully did not ship upon contractual obligations. The Lawyer Common’s Workplace is dedicated to defending customers from such abusive practices,” mentioned Lawyer Common Tong.

“Many individuals are serious about residential solar energy for potential price and vitality financial savings, however customers have informed us Photo voltaic Wolf isn’t dwelling as much as their finish of the deal,” mentioned DCP Commissioner Michelle H. Seagull. “We encourage customers serious about photo voltaic vitality to do their analysis, learn evaluations and take time to grasp the contracts and agreements supplied by photo voltaic firms previous to signing something or paying excessive deposits.”

After Photo voltaic Wolf failed to answer an investigative demand, the Lawyer Common obtained a Superior Court docket order blocking Photo voltaic Wolf from promoting, promoting, providing, or advertising and marketing items or providers in Connecticut till it obtains permission from the court docket.

It’s a violation of each the Connecticut Dwelling Enchancment Act and the Connecticut Unfair Commerce Practices Act when a house enchancment contractor fails to carry out substantial work after which fails to refund a client’s deposit funds inside ten days of a written request. Connecticut customers with uncollectible judgments or orders towards such firms could also be entitled to use to the Division of Shopper Safety’s Dwelling Enchancment Warranty Fund to obtain compensation. Customers could contact the Division of Shopper Safety at [email protected] for extra info. Customers also needs to report Photo voltaic Wolf gathering deposits however not performing substantial work to [email protected].

Assistant Attorneys Common Lauren Bidra and Joe Gasser, Authorized Investigator Caylee Ribeiro, Paralegal Specialist Casey Rybak, and Deputy Affiliate Lawyer Common Mike Wertheimer, head of the Shopper Safety Part, assisted the Lawyer Common on this matter.

Twitter: @AGWilliamTong

Fb: CT Lawyer Common

Media Contact:

Elizabeth Benton
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Shopper Inquiries:

860-808-5318
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